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Secondary Contacts in Mobile

Copper Contributor
Posts: 51
Country: USA

Secondary Contacts in Mobile

[ Edited ]

Specifically in ACT! v17 Web, accessed on an iPhone via Safari, I do not see a way to view a Contact's Secondary Contacts:  It is simply not an option.  Is there any plan to add the ability to see Secondary Contacts in the mobile view, or would others find this helpful?  

 

Brenda Ralston 

 

 

Specializing in New User Set-Up, Hands-On Training, and Layout Customizations for Small Businesses & the Self-Employed
New Member
Posts: 3
Country: USA

Re: Secondary Contacts in Mobile

Did you ever receive a response to this?  This feature was our primary reason for switching to the premium web based version of act!

Copper Contributor
Posts: 51
Country: USA

Re: Secondary Contacts in Mobile

I have not received any response ;-(
Specializing in New User Set-Up, Hands-On Training, and Layout Customizations for Small Businesses & the Self-Employed
Moderator
Posts: 722
Country: USA

Re: Secondary Contacts in Mobile

This is functioning as designed. In order to see the contact in Act! Premium Mobile, it is necessary to promote the Secondary Contact to a Primary Contact. Currently, there are no plans to change this.

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
Bronze Super Contributor
Posts: 1,571
Country: United_Kingdom

Re: Secondary Contacts in Mobile

IMHO Secondary Contacts serve no useful purpose - why not make them additional Company Contacts in the first place?


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Employee
Posts: 434
Country: USA

Re: Secondary Contacts in Mobile

[ Edited ]

Let's see some Kudos for this idea!

 

While as designed, we always want to know what's important to you. Please make sure Andrew hears of your request and the more support for the idea, the better. 

 

Cheers,

Bob

Bob Breeding
New Member
Posts: 3
Country: USA

Re: Secondary Contacts in Mobile

I have discovered an issue with our database of over 4000 companies/contacts.  Our database shows zero companies in the companies tab but over 4000 contacts.  In the past versions of act! we would search by companies in the menu bar with no issues and this error was masked.  It appears we need to find a way to re-sort our database so that "companies" will be populated.  Assuming this is do-able, you are saying that we will be able to view ALL of our contacts within a certain company?  Some companies could have as many as 15-20 contacts.  All help is appreciated

New Member
Posts: 3
Country: USA

Re: Secondary Contacts in Mobile

Creating companies in this tab was simply a setting in tools.  Viewing secondary/multiple contacts on a mobile device is not possible.