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Search for text in todos

New Member
Posts: 6
Country: USA

Search for text in todos

Is there a way to search for certain text in todos?

Administrator
Posts: 400
Country: United_Kingdom

Re: Search for text in todos

[ Edited ]

Not sure if this is what you're looking for but  the Universal Search feature (accessible from the NavBar, or the lookup menu - look for the spyglass icon) is able to find matches in Activities like To-Do's.

 

In the Search view you can filter it down to just Activities to help narrow down the search.

 

Hope this helps!

 

 

Knowledge Base Article on Universal Search:

 

http://kb.act.com/app/answers/detail/a_id/28034/

Moderator
Posts: 131
Country: United_Kingdom

Re: Search for text in todos

Hi there, Jon is quite right, the universal search is an excellt feature to use to search activities.

 

You can also perform a keyword search by going to the "Lookup" menu, choosing "Advanced", then "Search on Keywords". This will also allow you to perform searches within Activities only.

New Member
Posts: 6
Country: USA

Re: Search for text in todos

I tried searching and I got this:

 

search.JPG

 

Any ideas?

Administrator
Posts: 400
Country: United_Kingdom

Re: Search for text in todos

The Universal Search feature uses a service to run, it's possible that this service being stopped is causing the issue.

 

You can check it by hitting 'Windows Key + R' and typing "services.msc". In the services window you'd be looking for something called ACT! Service Host

 

Capture.PNG

 

Check that it's there, and that it's running, and that it's startup type is set to Automatic (as above). You can right-click to start/stop it or right-click > properties to change the startup type.

 

If it's there, and running, but the search still won't work - there are some troubleshooting ideas in this Knowledge Base article:

 

Universal Search fails to return results in Act!

 

If it's not there at all, you might want to take a look at this one:

 

Act! Service Host does not appear in the Microsoft Services window

 

If you are still having issues it's always worth posting your Act! Version number, Operating System and things like that to supply more information!

 

 

Nickel Super Contributor
Posts: 843
Country: United States

Re: Search for text in todos

Act! Service Host is not started
 

  1. Login to the machine where the database resides as a Windows Administrator
  2. On your keyboard, press the Windows key + R
  3. Type services.msc and press Enter
  4. Right-click Act! Service Host and select Start
  5. Test Universal Search again

http://kb.act.com/app/answers/detail/a_id/28201/kw/28201 

Rita Kogstad
RKA Associates
Stamford, CT