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Scheduled Send for AMA - not sending - I think a Time Zone Issue

New Member
Posts: 12
Country: Australia

Scheduled Send for AMA - not sending - I think a Time Zone Issue

[ Edited ]

Hi,

 

I have only once managed to get a Campaign to go at a scheduled time and to sure what I did differently.

Campaigns are active, and date selected from Calendar (just in case US format issues).  Did the same with time as well.

As a user, my Time Zone is correct GMT +10 (Tools, Preferernces, Date and Time).  I am sending on behalf of another use and his time Zone is correct too.

When I create a task or history - date and time stamp is as expected so I am confident that ACT knows our time Zone.

AMA seems to not know the Time Zone.

When in a Campaign and I click the arrow to select time, the default time zone is GMT -5.00 and right now the pre-populated date is 8 March (it's really 9 March) and the prepopulated time is 11.43 PM, it's really 10.45 AM.

I think this is where the problem lies.

Obviously, I change the time zone when scheduling but that's not helping.

 


Other points to note - we send from our own domain