Scan for Duplicates

[rachelcraft]

Hi, my database is getting bigger and I need to start scanning for duplicates but it's greyed out.  I have enabled it via Tools, Preferences and restarted but I still don't have this function.  I have also tried running as Administrator and I am also Admin for the database.  I am using Win7 32 Bit SP1.  Am I missing something? 

I just need to scan for duplicate companies, not use a custom field.  

Thanks 

Rachel 

[Gary W]

Scanning for duplicate companies or groups is not possible with that tool.
It depends on how many duplicate companies you have and the data in the duplicate companies.

It would be useful to understand more about your particular database, if you could call on on 0845 268 0220, one of our technicians could look at your situation and suggest a best course of action.

[ritakog]

I can recommend great tool Duplicate Contact Wizard at http://www.egenconsulting.com/egcproducts.html 

[juancarlosoterogarc…]

it is important to remember to do the backup before any process with many contacts.

I suggest this duplicate contacts search  on a computer with more memory and better processor.

Best regards and good luck...