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Scan for Duplicates

New Member
Posts: 2
Country: United_Kingdom

Scan for Duplicates

Hi, my database is getting bigger and I need to start scanning for duplicates but it's greyed out.  I have enabled it via Tools, Preferences and restarted but I still don't have this function.  I have also tried running as Administrator and I am also Admin for the database.  I am using Win7 32 Bit SP1.  Am I missing something? 

 

I just need to scan for duplicate companies, not use a custom field.  

 

Thanks 

 

Rachel 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Scan for Duplicates

Scanning for duplicate companies or groups is not possible with that tool.
It depends on how many duplicate companies you have and the data in the duplicate companies.

It would be useful to understand more about your particular database, if you could call on on 0845 268 0220, one of our technicians could look at your situation and suggest a best course of action.
Nickel Super Contributor
Posts: 843
Country: United States

Re: Scan for Duplicates

I can recommend great tool Duplicate Contact Wizard at http://www.egenconsulting.com/egcproducts.html 

Rita Kogstad
RKA Associates
Stamford, CT
Nickel Super Contributor
Posts: 341
Country: USA

Re: Scan for Duplicates

it is important to remember to do the backup before any process with many contacts.

 

I suggest this duplicate contacts search  on a computer with more memory and better processor.

 

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Best regards and good luck...

Juan Carlos Otero
juancarlostero@icloud.com