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Save As .adt in Edit Template NOT available in 20.1

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Copper Elite Contributor
Posts: 359
Country: USA
Accepted Solution

Save As .adt in Edit Template NOT available in 20.1

Please test this one and all.

 

Act 20.1

Write, Edit Template. Choose either stock template or an already there custom template.

Try to Save As with a different name. 

 

For me and the two computers I tried, there is NO way to Save As .adt. 

The template is absolutely going into the right folder for Templates in the database.

Yes I changed all templates to open with Act, not iTunes or Groove Music.

 

Completely for grins you know, uninstalled Office 2016 uninstalled Act yes of course reboot, Installed Office 2016 and Act 20.1

 

At this point mail merge is completely useless not being able to edit a template and Save As a new name.

Tell me I am wrong. Would be thrilled to hear it.

Cynthia Thomas
ACC; APT
FullRange CRM Consulting
www.fullrangecrm.com
cynthia@fullrangecrm.com
Cell/txt: 435.901.8028
Office: 435.783.8383

Accepted Solutions
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Solution
Accepted by topic author Cthomas9
‎04-25-2018 05:55 AM
Administrator
Posts: 1,379
Country: United_Kingdom

Re: Save As .adt in Edit Template NOT available in 20.1

Hi Cynthia,

Check out this KB for more info on this:

http://kb.act.com/app/answers/detail/a_id/22869

View solution in original post


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Solution
Accepted by topic author Cthomas9
‎04-25-2018 05:55 AM
Administrator
Posts: 1,379
Country: United_Kingdom

Re: Save As .adt in Edit Template NOT available in 20.1

Hi Cynthia,

Check out this KB for more info on this:

http://kb.act.com/app/answers/detail/a_id/22869
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New Member
Posts: 7
Country: USA

Re: Save As .adt in Edit Template NOT available in 20.1

Having the exact same problem. What the heck?

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New Member
Posts: 7
Country: USA

Re: Save As .adt in Edit Template NOT available in 20.1

Your solutions did not work at all.

Highlighted
Copper Super Contributor
Posts: 91
Country: USA

Re: Save As .adt in Edit Template NOT available in 20.1

Save as then name it using quotes and the extension

 

example

 

"Letter1.adt"  <-- Use the quotes