03-23-2010 03:55 PM
Just after upgrading, I had a few users report this to me, and I have confirmed.
When typing in a name in the contact field, no matter what the Salutation preferences are set at, the salutation field is NOT populated with anything...
Has anyone else noticed this?
03-24-2010 08:20 AM
After entering the contact data, click on the 'Save' icon - the Salutation field should then populate.
Any action that causes the 'save' will have the same effect, such as clicking on the F5 (Refresh) key, going to a different contact record, or entering a Note/History/Activity.
03-24-2010 09:42 AM
Yes this works, however, this is a changed behaviour since the service pack, is it not? I am used to the salutation field populating automatically after entering a contact name (if more than two names after a first name, middle, surname dialog box), and then immediately clicking into ANY other field...
Was this broken before that it needed to change?
Again, just curious, as I am having a lot of user "comments" (not complaints, oh no!) about it...
03-24-2010 09:54 AM