Sage Act Scheduler Error, Retreiving the com class factory .....Act 2013 prem for web

[jbinbi]

I get this error when I try to run the scheduler from the tools menu.

No idea what this is, nor how to fix. Did a reboot, did a database check, though this isn't db related.

Full message:

Sage Act Scheduler Error, Retreiving the com class factory  for component with CLSID  {....} failed due to the following error, 80040154, Class not registered, Exception from HRESULT x80040154 (REGDB_E_CLASSNOTREG)

Any ideas appreciated. Running on Win7.

[chrisbunyan]

Try opening ACT! by right mouse clicking on the ACT! Icon and then run as administrator, see if this then works, if not you may need to un-install and re-install ACT! as it looks as though a DLL hasn't been registered correctly. I would  use the run as Administrator functionality when riinstalling ACT! as well.

[jbinbi]

Thanks for the quick reply. Tried this, no go.

This is the copy that is the server, IIS etc is all setup.

Can I just do an unistall and re install, leave the database alone, and just resetup the internet stuff, or is there something more I need to be doing? appreciate your help.

[chrisbunyan]

The un-install will not delete the database but will remove the IIS information so once installed again you will need to add the database via the Web Site Administration menu.