Community
Showing results for 
Search instead for 
Do you mean 
Reply

Sage ACT! Premium (Web) 2012 Version issue viewing on galaxy note 3

New Member
Posts: 1
Country: USA

Sage ACT! Premium (Web) 2012 Version issue viewing on galaxy note 3

Currently using Sage ACT! Premium (Web) 2012 Version: 14.2.209.0.  We host onsite and on iphones use the browers to access:

https://act.idamerica.com/apfw/m  - works great on the iphones.  One rep recently purchased the samsung galaxy note 3 and the application does not function correctly.  You can log in but opening screen is bunched up and does not open contacts

Moderator
Posts: 719
Country: USA

Re: Sage ACT! Premium (Web) 2012 Version issue viewing on galaxy note 3

Supported Android browsers include Android 2.2, 2.3, 3.0, and 4.0. The Galaxy Note 3 comes factory installed with Android 4.3. It is likely that the browser incompatibility is the cause of the screen not displaying properly. 

 

While Google Chrome's mobile browser is also not supported, I would recommend having them try that, as sometimes it can have a little more of a success rate in displaying properly. 

 

For more information on supported mobile browsers, see the system requirements: http://www.act.com/products/system/2012/premium/#web

 

 

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: Sage ACT! Premium (Web) 2012 Version issue viewing on galaxy note 3

[ Edited ]

I have a Galaxy S III and I regularly use Chrome browser with Act! Premium Web 2013 and I just took a look at your URL, which looks fine on my device You could enable the demo database (Actdemo) to be published and I could logon to that and try that from my device for you if that helps.  

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog