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Sage ACT Premium 2013 bug

New Member
Posts: 1
Country: USA

Sage ACT Premium 2013 bug

Where do I report a bug in the software?


When I delete a history item from a contact (Like something I have added), it doesn't always clear the information from the right side of the screen where the content is normaly viewed.  I have to leave the contact and come back.  Sometimes when I go to the next contact, even then the text from the previously deleted history shows up from the last contact record.


Has anyone noticed anything like this? 




Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Sage ACT Premium 2013 bug

Have you tried doing a refresh (F5)? 

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Sage ACT Premium 2013 bug

[ Edited ]

Hello Beth,
Thank you for posting - this board is the best place to report a potential ACT! product issue.

Regarding the history preview, I am not able to reproduce this issue in ACT! 2013 Premium.

Some questions for you:
- What operating system does your computer use?
- Are you accessing a local database or shared database hosted on a server? Or are you accessing the database via the web?
       - If a shared database, are other users experiencing the same issue?
       - If a web database, what browser are you using?
- If you press the F5 (refresh) button on your keyboard, does the preview go away?

Thank you,

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 126
Country: USA

Re: Sage ACT Premium 2013 bug

I've noticed the same thing in ACT 2012 Premium.  I've had to click on a couple of other records before it clears.  It happens to me when I'm working very quickly.