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Sage ACT! Premium 2012 Installation failure on XP workstations (3)

Bronze Contributor
Posts: 930
Country: USA

Sage ACT! Premium 2012 Installation failure on XP workstations (3)

I downloaded the above-referenced download file from the product download site onto 3 different computers at a client today, double-clicked to unzip, and the unzipping operation proceeded normally, until the end, when the progress bar reset to the left, and progressed to the right, repeatedly, and the status was "Unzipping WindowsServer2003-KB942288-V4-X86.EXE" never-ending.

After 30 minutes I cancelled the operation, went looking for the unzipped file in the C: drive, and it was mostly there, but the setup.exe was nowhere to be found.  3 machines, 3 different downloads, same results.  I couldn't turn off Symantec EndPoint - they had it locked down, couldn't run as administrator.

Anyone seen anything like this?

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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sage ACT! Premium 2012 Installation failure on XP workstations (3)

Kevin,
Haven't seen this behavior before, it could certainly be from restrictions or lack of admin authority - since it appears uniform across 3 machines in the same network. If your computer is available, the quick fix may be to download/unzip it on your computer and then copy the unzipped files to the workstations.
Greg Martin
Sage