Sage ACT! Premium 2011 Not opening

[jasminei]

ACT! has stopped working for me. When I click to open it up, an error pops up that reads "Sage ACT! has stopped working... Windows is checking for a solution to the problem." 

I'm working with Windows 7 Ultimate and Sage ACT! Premium 2011. 

Thanks.

[gmartin · Accepted solution]

If you haven't already, change the Compatibility setting - from Juan's post. Then attempt to open.

[jotero]

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/25892/kw/User%20Account%20Control/session/L...

[jasminei]

Hi Juan,

That did not solve the issue. My ACT! will not open whatsoever. 

Thanks.

[jotero]

Run ACT! As the Administrator

1. Right-click on the ACT! Icon and select Run as administrator.

Log in to the machine as an Administrator and enable ACT! to run in Compatibility Mode for Windows XP. Please use all three of the following steps to resolve this issue.

Additionally, you may need to run the ACT! program in XP Compatibilitymode. This can be set with the following steps:

1. Right click on the ACT! icon and select Properties.
2. Select Compatibility tab.
3. Enable Run this program in compatibility mode for:.
4. For Windows Vista and Windows 7 operating systems, select Windows XP (Service Pack 3)
5. Select OK to apply the change and close the window.

[jasminei]

When I right click "Run as administrator" it gives me the same error.

[gmartin · Accepted solution]

If you haven't already, change the Compatibility setting - from Juan's post. Then attempt to open.

[jasminei]

Thanks Greg and Juan!