02-17-2011 12:12 PM
Sage is pleased to announce that Sage ACT! 2011 SP1 Hot Fix 2 is now available for download. Please see below for information and download instructions for this latest hot fix.
This documentation applies to Hot Fix 2 for Sage ACT! 2011 SP1 for the following versions:
Do not apply this hot fix to any other versions or builds of the software.
To determine the version of the product you are using, select Help, then About ACT! from the ACT! main menu. After the hot fix has been installed, the version number should read 22.214.171.124, Hotfix 2.
Do not apply this hot fix to any other versions or products. This hot fix applies to the following international English and French locales:
This hotfix (including any software and related documentation) is provided "AS IS." Sage Software, Inc. disclaims all express or implied warranties of any kind with respect to the utility, including but not limited to, any implied warranties of merchantability or fitness for a particular purpose.
Important: If you have not previously applied a hotfix to Act! 2011 SP1 you must apply this hot fix to all machines that employ remote database synchronization. This includes all machines that contain the Main Synchronization Database (Publisher), Main Remote Database (Subscriber), and machines that have the ACT! Network or ACT! Internet Sync Services installed. All machines must have this hotfix applied for synchronization to continue. Check installed version by going to Help and About Act!. Consult with your administrator before applying this in a sync environment.
Sage ACT! 2011 hot fixes are cumulative, so the latest hot fix will include the benefits of all earlier hot fixes for this version.
Hot Fix 2 for Sage ACT! 2011 SP1 is designed to resolve the following issues:
The following table lists the area affected by the hot fix, the description, and the effect of the hot fix for each known issue.
New in Hot Fix 2
|Function||Description||What the Hot Fix Does|
|Outlook Integration||When using Sage ACT! Premium for Web with Microsoft Outlook integration enabled, Sage ACT! is not listed as an available address book in Microsoft Outlook.||Enables the Sage ACT! address book to display.|
|Customization - Contact List||When using Microsoft Office 2007 with a Dutch language version of Sage ACT! and creating a quote from a new opportunity, the Excel portion of the quote fails to populate.||Enables the Excel portion of the quote to populate as expected.|
|Opportunities - Quotes||You are using Sage ACT! Premium for Web and see a distorted view when attempting to customize columns in the Contact List.||Prevents the distortion and enables the Contact List view to display correctly.|
Previously Fixed in Hot Fix 1
|Function||Description||What the Hot Fix Does|
|Save Copy As||Attempting to set criteria for duplicate checking in a database copied using File>Save Copy As causes the following error to display: “The DELETE statement conflicted with the REFERENCE constraint “SYSTABLEKEY_SYSCOLUMN_TAB LEID_FK”. The conflict occurred in database “(database name),” table “dbo.TBL_SYSTABLEKEY_SYSCOL UMN,” column “TABLEKEYID>.” The statement has been terminated.||Enables the user to successfully specify criteria for duplicate checking in the copy of the database without receiving the error.|
|Save Copy As||Attempting to delete a user from a database copied using File>Save Copy As causes the following error to display: “The DELETE statement conflicted with the REFERENCE constraint "LOGONHISTORY_USERID_FK". The conflict occurred in database "empty_test_SP1", table "dbo.TBL_LOGONHISTORY", column 'USERID'. PRC_DEL_ACCESSOR: ERROR OCCURRED ATTEMPTING TO DELETE USER RECORD TBL_USER. The statement has been terminated.||Enables the user to successfully delete users from Sage ACT! when connected to the copy of the database without receiving the error.|
|Synchronization - Remote Databases||After updating Sage ACT! 2011 to SP1, with Outlook Contact Sync and remote databases, data synchronizes inconsistently. Data inconsistency is visible across the Publisher database, Remote databases, and Outlook.||Enables contact data to sync correctly.|
|Outlook Integration||Customers with 32-bit operating systems who update to Sage ACT! 2011 SP1 are unable to use any Sage ACT! Outlook Add-in functionality after having previously installed another application that puts that puts certain registry keys into 64-bit operating system mode.||Enables the Sage ACT! Outlook Add-in to function successfully.|
This hot fix is for Sage ACT! 2011 SP1. Do not apply this hot fix
to any other version of ACT!. To determine the version of the Sage ACT! you are using,
click Help from the main menu, then click About ACT!. After this hot fix has been installed,
the version number will read 126.96.36.199, Hotfix 2.
Apply this hot fix to all client machines.
Applying the Hot Fix
Installing this hot fix affects the following files and assemblies: