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SafeRecipients: could not retrieve IMessage

Copper Contributor
Posts: 16
Country: USA

SafeRecipients: could not retrieve IMessage

I just got a new computer with  Windows 10. I am not getting this error TSafeRecipients; could not retrieve IMessage. This is the third error that I have gotten in the last 2 weeks with regard to emails and ACT!. I have played the game of going between Microsoft and Act!. How do I fix this problem.

Bronze Elite Contributor
Posts: 1,467
Country: United_Kingdom

Re: SafeRecipients: could not retrieve IMessage

Follow this link and implement the part about redemption dll. That normally fixes this error.

 

http://kb.act.com/app/answers/detail/a_id/36024/kw/redemption.dll