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SWAP fields only shows default fields

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Copper Super Contributor
Posts: 133
Country: United_Kingdom

SWAP fields only shows default fields

Trying to use the swap fields functionality in Act but the drop down list of fields only seems to show the default fields and not any of the custom fields that have been added Is this a bug? Can this be fixed? Thanks in advance Andy Kent
Andy Kent
Angel Solutions
www.angelsolutions.co.uk
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Silver Contributor
Posts: 1,981
Country: United_Kingdom

Re: SWAP fields only shows default fields

The custom fields will show if added into the contact layout but if in the added tables of ACT Plus I regret they will not.

 

We looked at the Plus version of ACT with high expectations but have been very disappointed that expected features like the one above are missing including any connectivity with Smart Tasks. We looked at the Plus product for several clients but apart from one did not proceed because of the lack of development.

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Copper Super Contributor
Posts: 133
Country: United_Kingdom

Re: SWAP fields only shows default fields

We don't have Act Plus but it is the additional fields we have added to Act that aren't there in the drop down list of swap fields? Is this a bug? Thanks Andy
Andy Kent
Angel Solutions
www.angelsolutions.co.uk
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Nickel Elite Contributor
Posts: 514
Country: Germany

Re: SWAP fields only shows default fields

Hint: Swap fields will only show fields being "compatible" type-wise. You cannot swap data between certain different field types e.g. swap data from a decimal field into a text field.
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de