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SQL Database Instance is Unavailable

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Copper Elite Contributor
Posts: 235
Country: USA

Re: SQL Database Instance is Unavailable

Acole,

 

What is the error message you get while trying to open your database over the network, I am assuming that you are trying to use computer 2 to open the database on computer 1, if so what is the error message you get

 

Thanks,

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005
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New Member
Posts: 8
Country: USA

Re: SQL Database Instance is Unavailable

" SQL Database Instance is Unavailable"

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Copper Elite Contributor
Posts: 235
Country: USA

Re: SQL Database Instance is Unavailable

Acole,

 

We have a KB for this but it hasn't been made public yet.

 

I have sent you a private message with some instructions, please follow the steps.

 

If it works please post back here, and I will update the KB so they know the solution works and then we can make the KB public

 

Thanks,

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005
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New Member
Posts: 8
Country: USA

Re: SQL Database Instance is Unavailable

The KB kurt2112au sent worked.

Kurt, I hope you post a link to the completed article.
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Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: SQL Database Instance is Unavailable

[ Edited ]

Hello,
Now that the solution has been verified, we have published the article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2849...

Thank you all for testing this solution and providing your feedback.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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New Member
Posts: 8
Country: USA

Re: SQL Database Instance is Unavailable

Thank you, ghollister