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SP 1 & Hot Fix 4

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Copper Contributor
Posts: 49
Country: USA
Accepted Solution

SP 1 & Hot Fix 4

Hello Act! Gurus.  I have a challenge that I would love your advice on.  I just purchased a new computer for our office.  It runs Win 7.  I installed the original, downloaded ACT2013 Premium (Web) program file with the intension to apply the HF patch to bring it to SP1 HF 4.  After installing the original program files, I had 15.0.301.0.

 

Under Sage ACT! Premium and Web 2013 Product Downloads was the file listed below but when I launch it, I'm told that I am running the wrong version.  I don't think I am but ... ???

 

9/18/2013Sage ACT! 2013 SP1 Hot Fix 4ACT2013SP1HF4.exe

 

Thank you for any help you can provide.


Accepted Solutions
Solution
Accepted by topic author Neil_Act
‎09-25-2015 03:20 AM
Nickel Super Contributor
Posts: 397
Country: USA

Re: SP 1 & Hot Fix 4

That's because this is the installer for the HotFix 4 if you have already installed the service pack 1

 

updates below the title is a line that says:

Sage ACT! Premium 2013  SP1 Update - US

 

http://www.act.com/support/downloads/sage-act-premium-2013/

 

Best regards,

 

 

 

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All Replies
Solution
Accepted by topic author Neil_Act
‎09-25-2015 03:20 AM
Nickel Super Contributor
Posts: 397
Country: USA

Re: SP 1 & Hot Fix 4

That's because this is the installer for the HotFix 4 if you have already installed the service pack 1

 

updates below the title is a line that says:

Sage ACT! Premium 2013  SP1 Update - US

 

http://www.act.com/support/downloads/sage-act-premium-2013/

 

Best regards,

 

 

 

Copper Contributor
Posts: 49
Country: USA

Re: SP 1 & Hot Fix 4

Thank you!  That was it ... I thought that all patches were accumulative and the download center says nothing about one update needing to be in place before another.

 

I appreciate your help!