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SBS 2011 + Act! 2011 premium

Copper Contributor
Posts: 43
Country: Belgium

SBS 2011 + Act! 2011 premium

We have a Small Business server 2011 standard Service Pack1 and Act! 2011 Premium UK.

The install is ok, BUT, it's not possible to SHARE the database.


We have this message: The database <Database name> could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software..."


We have tried all solution ok the KB answer ID 19640.

But it's alkways not possible to share.

Can you help me?

many thanks

New Member
Posts: 6
Country: United_Kingdom

Re: SBS 2011 + Act! 2011 premium


SBS 2008 / 2011 have firewalls on them now - have you opened up the firewall on the server and the clients?

Port 1433 TCP and 1434 UDP.


I've found from another article.




Copper Elite Contributor
Posts: 514
Country: USA

Re: SBS 2011 + Act! 2011 premium

Often times the firewall will be controlled via group policies.  You may have to change your group policy for this to work on the server itself. Reboot is recommended after you change the Group Policy.


Mark Hammer
ACT! Fanatic