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Restructuring of the contact screen at one update or other

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Tuned Listener
Posts: 68
Country: United_Kingdom
Accepted Solution

Restructuring of the contact screen at one update or other

Some time ago I customised our contact screen to add a couple of fields I wanted to help with things like the GDPR issue. 

 

I used those fields to work on that issue but now I see the contacts view has been returned to a pre mods state and my fields are no longer visible. 

 

I haven't yet checked to see if the fields are still present in the data, but they are not displayed. 

 

Anyone else experience this from an update?

 

Act! (Web) Version: 22.1.212.0, Update 2

Windows 10 

Google Chrome Version 83.0.4103.116 (Official Build) (64-bit)

Accepted Solutions
Solution
Accepted by topic author Mark_A1
‎10-29-2020 09:31 AM
Nickel Elite Contributor
Posts: 591
Country: Germany

Re: Restructuring of the contact screen at one update or other

Your are probably not seeing the layout that you changed some time ago.

Go through the list of available layouts for the contact detail view and open them them one after another.

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de

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All Replies
Solution
Accepted by topic author Mark_A1
‎10-29-2020 09:31 AM
Nickel Elite Contributor
Posts: 591
Country: Germany

Re: Restructuring of the contact screen at one update or other

Your are probably not seeing the layout that you changed some time ago.

Go through the list of available layouts for the contact detail view and open them them one after another.

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
Tuned Listener
Posts: 68
Country: United_Kingdom

Re: Restructuring of the contact screen at one update or other

Thank you Andreas, my alternative layout was indeed still there. 

 

I had no idea of the other layouts so your post was very helpful for me. 

 

Thank you.