05-29-2018 09:58 PM
The combination of Act! 20.1 Update 5 and Outlook 2016 does not support the toolbar commands in popped-out email message windows for the creation of contacts, attach to contact etc that are available to the Outlook Add-ins tab and the Quick Attach toolbar in Outlook's other views.
This is recognised in the defect item from last year: D-05711 - Addins missing from popped out email window in Outlook
When is it planned to restore this functionality?
05-30-2018 02:56 AM
05-30-2018 02:02 PM
Here in the image is an Outlook 2016 create message window with the standard Outlook Add-ins tab (not an Act! addins tab) containing Act! custom functions for history recording, indicating it is possible. Earlier versions of Act! included Act! icons for contact creation, attach to Act! etc., so it is a case of was included but now isn't after an Act! upgrade.
05-31-2018 02:20 AM
05-31-2018 02:26 AM