08-24-2015 08:28 PM
Our 2003 server finally crashed. We never did run ACT 2009 Premium on the web as we did not like the features. We ran it as a local workstation, but everyone could sync to it using LogMeIn. Now, I am trying to install a backup of that database on XP SP3 running Premium (not web) and use it as our main database for syncing. I successfully loaded ACT from the original disks, However, I cannot apply any of the patches. The database successfully unpacked, but will not start. It says I need to upgrade. However, the demo database started fine.
Our Database version is 11.01.0178.000
The XP SP3 version of Act 2009 - is at 18.104.22.1687
Note: the other local computers are all running Win 7 just fine and could sync before the crash.
I believe I have tried every download available for a US version. Any suggestions? or help would be appreciated.
08-26-2015 09:06 AM
Thank you for submitting your post. Below are links that can assist you with getting your database restored and linked with other workstations:
If this does not work, please reach out to an Act Certified Consultant and they can troubleshoot your issue further. You can look up a consultant in your area by going to http://www.act.com/partners
08-28-2015 04:58 PM
Thank you for those links about restoring. They will be helpful once I get ACT 2009 to run on the XP SP3 box.
I thought I had it running. Then Microsoft noted the installation of SQL 2005 and send down automatic updates. Those crashed the ACT. I finally had to do a manual un-install of 2009 and SQL 2005. The box already had SQL 2008 on it.
So I currently do not have a running version of ACT on this box. I need to get this set up first before I do a restore as the remote computers now have newer information. So I need to have help with how to install 2009 premium - which was part of the 2009 Web/premium packages on to XP SP3. And then I can make this the main database. We will not be using the Web portion.
Note however, that the main database was made with the web and premium versions installed if that should make a difference. We never did use the 'web' portion though. Any additional help is appreciated.
08-31-2015 08:38 AM
Here is a link for Act! 2009 download:
Copy/paste this link into your browser to download and install Act! 2009.