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Restore old database

New Member
Posts: 2
Country: USA

Restore old database

Using Premium 2010. I have a live database that is missing about  6 months of data. Is there a way to do a restore from 1 month ago without losing all the data that has been entered for the last 10days- like a merge.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Restore old database

Hello Jdill,

Welcome to the ACT! Community!

 

There is an option within ACT! for 'database to database' export.  You can restore your back up to a different name (File > Restore > Restore As), open the restored copy, perform a lookup by Contact Activity (Lookup > Contact Activity > 'Changed').  You can then export the results from the Lookup to the live database (File > Export > 'database).

 

Article with instructions for performing export: KB Article 14010. You can skip the steps for creating a database.  If the user names are the same, you can skip those steps as well.

 

Note: Always perform a backup of the database before mass changes (File > Back Up > Database).  Back up the 'target' (live) database.

Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: Restore old database

thanks, after imported the contacts it does not have the notes attached to that contact.