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Reports

New Member
Posts: 6
Country: USA

Reports

Running ACT Premium 2005 through Virtual XP window on a 64bit Wiindows 7 system. When trying to create any report, whether as a preview, PDF or other file type option, nothing is returned. This occurs no matter what report or report options are chosen. Have tried reinstallation of ACT along with updates to no avail. Is there something being blocked by the Windows 7 OS or some other glitch within the Virtual XP environment which is preventing the reports from being generated?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Reports

The reports in ACT! 2005 had serious problems that weren't fully resolved until ACT! 2006. My suggestion would be to upgrade to ACT! 2013 which will run on Windows 7 64-bit native.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 6
Country: USA

Re: Reports

Thank you. Upgrading is an option to be taken but at this time it is not in the budget so we were hopeful of a possible solution otherwise.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Reports

Have you tested running a report in the Demo (or create a new) database? This will determine if it is an overall issue, or specific to your database.
Greg Martin
Sage
New Member
Posts: 6
Country: USA

Re: Reports

Reports were tried in the demo database with the same result so it is not a database issue, it is related to the program itself.

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Reports

No doubt that's correct for several reasons. ACT! 2005 had a lot of problems that were corrected in later version (ACT! 2013 is six versions after ACT! 2005). One thing that wasn't mentioned before, do you have a printer driver installed for the virtual XP machine.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129