02-28-2014 02:35 PM
I am using Act! Premium (Web) Version: 16.0.304.0
I went to Reports > Other Contact Reports > Notes-Historys.rep and chose All Contacts, my name under General Tab; then Current Month and my name under Note and the same under History. All boxes were checked. When I ran it for the first time this after completing my calls today, it showed the full list of notes that I had entered - over 25.
When I attempted to run it a second time, it only showed 3 entries.
Any idea why?
02-28-2014 06:44 PM
I would double-check and make sure the same filters were checked on the second run. I can't think of a technical reason the report would be so different. I have run reports and created lookups where I had the filters set wrong and it took me a while to discover my mistake. Hope that helps.