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Report could not be opened by ACT!

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Nickel Super Contributor
Posts: 843
Country: United States
Accepted Solution

Report could not be opened by ACT!

See attached error messages.  Happens with several reports I tried to run or edit.

12.1.181.0 HF1

 

Any ideas why this might happen?

 

My thought is to try copy the reports from the CD.

Rita Kogstad
RKA Associates
Stamford, CT

Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Nickel Super Contributor
Posts: 843
Country: United States

Re: Report could not be opened by ACT!

Never mind...just found KB 25716

It's a security issue - UAC again! 

Rita Kogstad
RKA Associates
Stamford, CT

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Platinum Elite Contributor
Posts: 6,663
Country: USA

Re: Report could not be opened by ACT!

Sounds like corrupted reports. The only time I've seen that message is after I made an error editing the XML code.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Nickel Super Contributor
Posts: 843
Country: United States

Re: Report could not be opened by ACT!

Thanks, Roy.

Went back to this client and put in one of my reports.  Same problem.

Where do we go from here?!

Rita Kogstad
RKA Associates
Stamford, CT
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Nickel Super Contributor
Posts: 843
Country: United States

Re: Report could not be opened by ACT!

Never mind...just found KB 25716

It's a security issue - UAC again! 

Rita Kogstad
RKA Associates
Stamford, CT
New Member
Posts: 1
Country: USA

Re: Report could not be opened by ACT!

I have tried everything that was suggested I.E "Run as Administrator. Open UAC. Nothing has worked.

 

Windows 10, ACT 2012 Ver 14.1.108

 

I am not sure what I should next?

Administrator
Posts: 407
Country: United_Kingdom

Re: Report could not be opened by ACT!

Hi Budsage,

 

Unfortunately Act! 2012 is not listed as compatible with Windows 10. While it might work most of the time, it is likely that you may run into issues like this one.

 

You could try running Act! in compatibility mode for a lower version of Windows (right click the Act! icon > Properties > Compatibility tab > Run this program in compatibility mode for... ).

 

You may need to try a few different settings, but I'd recommend trying the Windows 7 setting first. Bear in mind there are some other known quirks when running Act! in compatibility mode, but I think this is your best bet if you're running Act! 2012 on Windows 10.

 

I'd ideally recommend considering an upgrade to a newer version of Act! though.