05-05-2016 07:45 AM
12-06-2018 08:44 AM
This is an issue again with Act! Premium Version 21.0.295.0, Update 2 for Windows (version 7). I remove (uncheck buttons I don't want to see) and when I re-boot they all appear again.
01-02-2019 11:34 AM
We are having the same issue with 21.0.295.0, Update 5 on Windows 7. When we use the Add or Remove Buttons option to customize the navbar, the changes are not saved, and the navbar reverts to the default setting on the next log in. Does anyone know a fix for this?
01-03-2019 12:42 PM
01-14-2019 10:16 AM
customer is having same issue wit Premium v21 update 5
any ideas?
is this an official defect?
01-14-2019 10:58 AM
Classic ACT! " upgrade" . Also issues with reinstating remote sync and had to reinstall various short cuts. How about some testing before a new version of a mature product is released? This is update 5 after all!
I pay for a subscription for continuous improvement, not to have to spend hours getting back to where things were previously.
01-14-2019 11:18 AM
01-14-2019 01:26 PM
FYI - not a fix but my own workaround for this annoying problem -
I reorder the options I want to see and then shrink size the window so I only see my list choices. The icons are still showing for all at the bottom but the reduced list is more acceptable.
01-14-2019 01:36 PM
That's a great suggestion that WORKS!
Thanks for posting this!!
01-14-2019 02:22 PM
Good idea though only if you want to see the items in the order ACT! has decided