08-13-2009 07:53 AM
One of my coworkers synched her Outlook Calendar to her ACT! calendar - inlcuding all past items from back in January. Now, when she opens ACT! the Calendar Alerts pops open with 1,000+ uncleared items. This causes her ACT! to crash, leaving her unable to use the program at all.
I thougth I could make her a new remote database from our main server copy and this would fix the problem. I created a new remote database for her, installed it and opened it. Same thing, 1000+ calendar alerts and a frozen program.
Then, I thought that maybe I could look at her task list on my server copy and clear out some of this extra stuff...but none of the Outlook items are on the server copy.
Is there a way I can remove all of her Outlook items from her ACT! Calendar so she can use the program again without me having to uninstall completely and start over?