01-03-2011 03:18 PM
One of our remote user's computer crashed, so she has a new computer. Can I re-send her the original remote database or do I need to create a new one for her? (ACT 2006)
01-03-2011 03:34 PM
01-04-2011 09:58 AM
Simple, one step - use the same sync set, keep the same rdb name and all settings. If you create a new one, you have to create a new sync set first, then name it differently than the original db. I've walked into accounts where they kept creating new databases - it was chaos - one site had 10 sync users but 30 different remote databases - obviously 20 were no longer in use but which ones? And ACT! thought it was syncing 30 users.