05-15-2017 11:55 AM
I am having trouble with remote synchronization. I am willing to use network synchronization or internet synchronization, which ever one I can get to work.
I suspect that at least part of the problem is with the computer that hosts the main database, which is running Windows Server 2012 R2. I have installed Act Internet Sync Service. When I add the Demo database in Act Internet Sync Service, instead of seeing:
I am seeing this:
\\(Local)\ACT2015Demo - literally the word Local in parentheses
Does anyone have any idea what I am doing wrong here?
05-16-2017 07:28 AM - edited 05-16-2017 07:30 AM
The act! network service will show \\(local) with you not saying what the problem is these are the things to check:-
Make sure port forwarding has been configured on your router if not using a VPN when synchronising from outside of the local network.
Check synchronisation is not being blocked by the firewall on the server (port 65100 is the act! default)
Make sure the remote has the correct information in the Sync server connection details, if you have the machine name for the hosting server and you are not on the LAN or using a VPN that resolves the name to the server IP then you need to put in the external IP then the router will forward the external connection to the server.
I hope that makes sense
How to use the Act! Network Synchronization Service across the Internet
How do I set up remote database synchronization in Act!?
06-09-2017 04:19 PM