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Remote database is syncing attachments (.xls only) when it is set NOT to

Copper Contributor
Posts: 10
Country: USA

Remote database is syncing attachments (.xls only) when it is set NOT to

Set up remote databases NOT to sync supplemental and attachments.  Remote was created without attachments.  After synchronizing several times, the remote is syncing attachments added to the parent database after it was created but the file size is 0 EXCEPT Excel files.  Excel files are synchronizing with data.  I have checked Tools>Sync Panel>Manage Database>settings and it is correctly set NOT to sync attachments.  Any idea as to why xls files are being synced?

 

Is there anyway to have ACT! Completely ignore Attachments folder when syncing (no 0 byte attachments)?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Remote database is syncing attachments (.xls only) when it is set NOT to

Hello jbailey,
Under Help > About ACT!, what is the version/build of ACT! you are using? Also, if you have more than one remote database, is this happening with all them or just one?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.