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Remote Database

New Member
Posts: 2
Country: Canada

Remote Database

I am trying to create a remote database and an error message keeps popping up. The message says unable to retrieve all sync sets. Invalid Column Name 'ISDEVICESYNCSET'. How do I fix this???

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Remote Database

Just a few questions for you:

- What version/build of ACT! are you using (Help/About ACT!)?

- Does this happen with more than one sync set? Have you tried different sync sets?

- Does this happen in the Demo database? This database is called ACT(version#)Demo.

- Are you syncing handheld devices (Palm, etc.) to the database as well?


If you are using ACT! 2007 (9.x), you can take a look at this Knowledgebase article:


Error: "Unable To Retrieve All Sync Sets. Invalid Column Name 'ISDEVICESYNCSET'

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.