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Relationships Tab error

New Member
Posts: 1
Country: Australia

Relationships Tab error

Have recently installed ACT Prem. All fine except relationsahips tab - when I try to 'relate contact', ACT program freezes. Have to reboot computer. All other tabs fine.
Moderator
Posts: 4,395
Country: USA

Re: Relationships Tab error

Is ACT! going into not responding?  If not, when you click relate contact and then click anywhere in ACT! do you here a ping sound?  

 

If you hear a pinging sound, try the following

- Click Relate Contact

- Press Alt+Space, then M

- Press your left arrow key, then move your mouse.

 

I'm suspecting the Relate Contact window it out of view.  Doing the steps should bring the window back into view.

Copper Super Contributor
Posts: 219
Country: USA

Re: Relationships Tab error

Wow...I'm so happy I found this. I have  a client with the same issue. If this isn't an AKB article, and I don't think it is, it should be.

Ron Madara, ACC, APT

BrainSell Technologies.
(201) 853-9317