05-23-2008 03:38 PM
We recently had to remove ACT 2006 along with several other programs. On resolving all issues we reinstalled all programs sucessfully other than Act 2006. On attempting to reinstall it an information window pops up stating "The version of ACT you are installing is older than your current version. You must reinstall the current version before you can continue."
We orginally removed it using Control Panel, as specified, and we use Windows XP Pro.
We would greatly appreciate any advice to resolve this problem.
05-30-2008 10:38 AM
You probably had an updated ACT! - later than your CD
This is a procedure I wrote to get the most clean install possible:
Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs
Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall)
Uninstall .Net Framework (all versions)
Perform a Selective restart with MSCONFIG as per ACT! KB 14499
Install ACT! 8.0 full install
Install ACT! 8.02 patch if the previous install was the previous build
Restore from Selective Startup Mode with MSCONFIG