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Redesigned Layout, Have To Resize Horizontal Divide Each Time

Copper Contributor
Posts: 318
Country: Canada

Redesigned Layout, Have To Resize Horizontal Divide Each Time

I recently edited my Household and Contact layout forms.  Now, randomly, I have to resize the horizontal divide between the layout form above and the tab'd sections below.  It seems to move on its own when I switch from say a contact view to a household view etc.

 

Any ideas if there's a way to prevent this? I set the horizontal divide where I want it and then it just randomly changes to some other point  on the layout, and not always in the same spot either.

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Redesigned Layout, Have To Resize Horizontal Divide Each Time

The horizontal divide is different for each view.  I would recommend setting all of them where you want them and then closing Act! by selecting File | Close and then File | Exit from the menu bar.  Let us know if that helps.

 

Stan


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Copper Contributor
Posts: 318
Country: Canada

Re: Redesigned Layout, Have To Resize Horizontal Divide Each Time

Unfortunately problem persists. It seems to go back to some default as the spacing is the same each time I start up Act. I then resize, follow the steps you provide above, then reload and it resets back to how it was the last time I started up Act.
Copper Contributor
Posts: 318
Country: Canada

Re: Redesigned Layout, Have To Resize Horizontal Divide Each Time

Interestingly, I just noticed I'm also missing the "..." buttons that are usually shown beside a contact name field, household field or any of the phone number fields.  Could it be the resolution and DPI I'm using? I've set it to 1920x1080 which is the only really low usable resolution on my 4k display laptop.  Hope I can get this resolved/fixed.

 

Thanks

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Redesigned Layout, Have To Resize Horizontal Divide Each Time

What you describe is typical for a large font setting.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 318
Country: Canada

Re: Redesigned Layout, Have To Resize Horizontal Divide Each Time

Yes, I can confirm it's the result of a high resolution or DPI setting.  Man, Swiftpage really needs to do something to fix the DPI settings of this application.  It's the only app on my entire system that does not support high DPI/resolution displays.  So frustrating.

Nickel Super Contributor
Posts: 843
Country: United States

Re: Redesigned Layout, Have To Resize Horizontal Divide Each Time

Who knew!

So the horizontal divide can be different for notes tab, user fields tab, etc????

Rita Kogstad
RKA Associates
Stamford, CT
Copper Contributor
Posts: 318
Country: Canada

Re: Redesigned Layout, Have To Resize Horizontal Divide Each Time

No, it's different between the general Contacts Detailed view and other areas like Groups/Households etc which I expect but when going back and forth between say Contact Detailed View and Household/Groups view, the horizontal divide moves on its own, it doesn't retain the previous setting.