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RedemptionSafeMailItemClass' to interface type 'RedemptionSafeMailItemr'.

Copper Contributor
Posts: 62
Country: USA

RedemptionSafeMailItemClass' to interface type 'RedemptionSafeMailItemr'.

ersion: Sage ACT! Pro 2011 Version 13.0.401.0, Hot Fix 2

Windows 7 64 Bit

Microsoft® Outlook® 2010 SP2



When I launch an email from Write/Email Message (templates)


I get the following error:


Unable to cast COM object of type 'RedemptionSafeMailItemClass' to interface type 'RedemptionSafeMailItemr'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{0A95BE2D-1543-AD6D-18653034BF87' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A(TYPE_E_CANTLOADLIBRARY)).


This is the first time this has hapoened. Can anyone give reliable advice as to how to fix this issue?