06-20-2018 06:30 AM
I'm never able to send a Mail Merge on the first attempt. Usually the second attempt to run a Mail Merge works. If it doesn't, I restart ACT, run the same query, and then the Mail Merge usually works on the second attempt. Also, I use the third option to create a list of contacts with blank emails. Always, the first contact at the top of that list does have an email address, the other contacts on the list do not have an email address. help?
Act! Premium Version 18.104.22.168, Update 5
06-21-2018 03:16 AM
06-21-2018 12:15 PM
No error message. The pop-up box for the mail merge briefly appears. It is obvious the mail merge didn't happen. All good with Word doc. I use Nortons for AV. No warning from them. Mail merge does work, just not on the first attempt
06-21-2018 12:55 PM
Maybe an Office repair