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Recording emails in history.

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Atortora156
Posts: 9
Country: USA

Recording emails in history.

‎12-03-2013 08:32 AM

I'm running ACT! Premium for web 16 with microsoft outlook 2013. Is there anyway to record emails sent from mobile devices to a contacts history? I also can't seem to get incoming email recorded in their history.

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Jared Dalrymple
Posts: 148
Country: Australia

Re: Recording emails in history.

‎12-03-2013 02:43 PM

Hi Atortora156,

 

If your email account is hosted through an exchange server, you could consider a product called 123 syncroniser.  this actually monitors the exchange server rather than intercepting emails via the mail client, and attaches them into Act!

 

Kind Regards

 

 

Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services


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