07-24-2009 01:36 PM
Help please!!! I'm running ACT! Premium 2008 (10.0) integrated with MS Office 2003. When I start up in the morning (or after reboot) and send emails they are recorded appropriately in the History log. Then, randomly, it will stop working. Even when I open the sent email, bring up the "Attach E-mail to Contacts" window, reattach the contact (and it looks successful) it does not work.
I know the apps are set up correctly because at times it works and I have verified that the Act.Outlook.Service.exe process is running when this happens...but don't know what else to try.
Does anyone know the answer? Or, at the very least, can anyone confirm that this is a known unresolved issue?
Many thanks, Joe
07-24-2009 02:22 PM
07-27-2009 08:03 AM
07-27-2009 11:57 AM