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Recent Update

Copper Contributor
Posts: 88
Country: USA

Recent Update

I'm currently running Act! Premium Version 20.0.159.0, Update 4

 

I keep hearing that there was an update. I've never gotten any formal notification or prompt to update. Has there been one and if so, how do I update? Should I even update? It seems like there have been complaints of bugs and errors. 

Nickel Super Contributor
Posts: 406
Country: USA

Re: Recent Update

First you must make a backup of your database - on the server or computer that acts as a database server..  Place a copy of the ZIP file of this backup on a USB or External Disk for more security

 

Database Administrator User - Make a note of your password in a safe place in case you forget it

 

If you are a single user with a single license, then the backup is on your computer...

 

If you have a server and a user or more ... you must first update the server and then the users' computers

 

All users must have the same Act! version

 

V20 Premium  -  Service Pack 1

 

WEB Server:  http://dl.act.com/201/EN/Act!_Premium_Web_v20sp1x120.exe

 

Windows Server and Users:  http://dl.act.com/201/EN/act!_premium_v20_sp1x120.exe

 

(I suggest that... to run the update file - right click - Run as administrator)

 

After that....

 

.  Update 3 .  (Server and Users) - http://cdn.updates.swiftpage.act.com/updates/20.1/act2010update3.exe

 

 

You can find these updates in ...

https://www.act.com/resources/downloads/act!-premium-v20-downloads

Juan Otero
Juan.otero@praxisol.com
Administrator
Posts: 1,312
Country: United_Kingdom

Re: Recent Update

Hi Rachel,

Yes, we recently released v20.1 - if you have an active subscription you'd be entitled to update to the latest version. There were quite a few new features in 20.1, you can see what's changed here:

http://kb.act.com/app/answers/detail/a_id/39017

You can download the latest version from the act.com site.

Tuned Listener
Posts: 40
Country: United States

Re: Recent Update

I am trying to update my ACt Pro 20.1 v.5 to build 6. The update regularly hangs (not responding), and ultimately (after multiple attempts) completes with an error message that the update was not successful. The program indicates that it has updated to build 6, but I am not confident int his new version after the many errors.

 

Is Swiftpage addressing these errors?

 

Thanks

Nickel Super Contributor
Posts: 406
Country: USA

Re: Recent Update

in fact we have an open discussion on this subject in the following link

 

https://community.act.com/t5/Act-Premium/Can-t-update-to-Build-6/td-p/350520

 

 

 

Juan Otero
Juan.otero@praxisol.com
Tuned Listener
Posts: 40
Country: United States

Re: Recent Update

Thanks!