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Really wierd issue with ACT and Great Plains

Tuned Listener
Posts: 113
Country: USA

Really wierd issue with ACT and Great Plains

[ Edited ]
Great Plains is set up on several users computers.  The interface includes shortcuts to several Crystal Reports. After installing ACT, the shortcuts to Crystal Reports are displayed with an ACT icon, and when clicked it appears that the shortcut is trying to use ACT to open the file instead of Crystal Reports.  It doesn't look like I have the abilty to change the program in the shortcut to Crystal Reports.  I had to uninstall ACT to get the reports to work correctly in this interface.
 
Any suggestions?


Message Edited by sunnydd on 04-08-2008 12:14 PM
Tuned Listener
Posts: 113
Country: USA

Re: Really wierd issue with ACT and Great Plains

Whew,  never mind I figured this out.  For some reason after installing ACT on the Terminal Server it changed the default program from Crystal Reports to ACT.  Very strange, but problem solved.  Smiley Very Happy
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Really wierd issue with ACT and Great Plains