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Re-created ACT Prem 10 d-base to new laptop. Outlook is not on the list of options to choose from for an e-mail service within ACT. Any ideas?

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New Member
Posts: 11
Country: USA
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Re-created ACT Prem 10 d-base to new laptop. Outlook is not on the list of options to choose from for an e-mail service within ACT. Any ideas?

[ Edited ]

Re-created ACT Prem 10 d-base to new laptop. Outlook is not on the list of options to choose from for an e-mail service within ACT. Any ideas?


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Accepted by topic author naturalsandman
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Re-created ACT Prem 10 d-base to new laptop. Outlook is not on the list of options to choose from for an e-mail service within ACT. Any ideas?

[ Edited ]

Hello naturalsandman,
This is most likely because your laptop is using Office 2010, which is not supported by ACT! 2010. There is an inexpensive add-on from one of our third-party development partners that will enable ACT! 2010 and Office 2010 to integrate. More information can be found here:
http://www.designr1.com/shop/act-word-2010/

 

Another option would be to upgrade to ACT! 2011 or ACT! 2012, which both support Office 2010.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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Solution
Accepted by topic author naturalsandman
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Re-created ACT Prem 10 d-base to new laptop. Outlook is not on the list of options to choose from for an e-mail service within ACT. Any ideas?

[ Edited ]

Hello naturalsandman,
This is most likely because your laptop is using Office 2010, which is not supported by ACT! 2010. There is an inexpensive add-on from one of our third-party development partners that will enable ACT! 2010 and Office 2010 to integrate. More information can be found here:
http://www.designr1.com/shop/act-word-2010/

 

Another option would be to upgrade to ACT! 2011 or ACT! 2012, which both support Office 2010.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Re-created ACT Prem 10 d-base to new laptop. Outlook is not on the list of options to choose from for an e-mail service within ACT. Any ideas?

What OS and what version of Office?
Also, do you mean ACT! 2008 (v 10) or ACT! 2010 (v 12)?

If your new laptop has Office 2010, you need ACT! 2011 to support it or an add-on
New Member
Posts: 11
Country: USA

Re: Re-created ACT Prem 10 d-base to new laptop. Outlook is not on the list of options to choose from for an e-mail service within ACT. Any ideas?

Thanks Greg, we will check into the Add-on. Moving to 2012 in next couple of months.

 

Mike