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Re: We are here to help! Did you know Online Chat and Email Support are available?

Copper Contributor
Posts: 7
Country: United States

Re: We are here to help! Did you know Online Chat and Email Support are available?

 

Hi,

We have purchased ACT! Version 11.0.1.504 with 10 User Licenses for our Business development Team.  I am new to the ACT Software and I have some basic questions. Kindly suggest me the right way to implement the User database. 

We have 10 sales executives, all are having own Excel Data base for Calling. In this scenario which is the best way to create a database.

1.       Single database  access for all executives or Individual database for everyone . All are going to fix the appointment for one Person (Manager). Please describe in detail

2.       My ACT! Software running in Virtual directory like http://act.abc.com/apfw. is there any configuration to access my online ACT without Virtual  Directory  like Http://act.abc.com


Thanks

Rajkumar

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: We are here to help! Did you know Online Chat and Email Support are available?

Rajkumar,

 

You should have posted this to the forums rather than the blog.

 

1. Yes a single database, which can then be shared across a LAN or sync'd to local laptops or PDAs or accessed over the web as your 2nd point seems to show. For some more detail, see: http://blog.glcomputing.com.au/2009/02/sharing-act-network-or-sync.html

 

2. That purely a question of how you set the detaults in IIS. ACT! doesn't really care.

 

Regards,

Mike Lazarus

GL Computing