01-20-2012 07:46 AM
Open the ACT Data folder and rename the following (close ACT!):
- Preferences (folder)
These are the actual preference files, you do not have to rename the other files/folders. Are you able to rename these?
01-20-2012 08:33 AM
Progress! Yes, I was able to rename the files that way. I then opened ACT, re-did my Preferences, saved, closed, re-opened, closed & restarted my computer and lo & behold the Preferences stuck!
The only thing that this didn't change was the ability to use the <-- BACK & --> FORWARD keys...they are still greyed out, however, I can live with this!
So, in a nutshell, I am a content camper! As long as my Preferences stick, and I have a way of rebuilding the file when there's a problem, I'm good.
Thank you, thank you, thank you!
01-20-2012 08:55 AM
I'm very glad to hear that we have success! A couple of points here...
We don't know what corrupted the files originally, so it could return. I would suggest making a copy of the Preferences folder and preferencebak.xml file, so that you can replace them should the issue return. Of course, you can always rename/delete them again... but the backups would already contain your customizations.
For the Forward and Back buttons, I believe they are disabled because you have the 'Open each view in its own window' option enabled. Should you want to change it, it is under Tools > Preferences > Startup tab.
01-20-2012 09:22 AM
I'm going to make a backup of those files right now...one of my concerns all along has been that there have been numerous problems with the Preferences & I needed to be able to recover easily...
Re: Back & Forward buttons, no I don't have the "Open each view in its own window" selected. But, as I said, I can live with that one...just hope it isn't indicative of a larger issue.
I thank you again for your help & your solution. I now can recover from any errors without too much pain...!