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RE- REGISTRATION REQUIRED DAILY WITH ACT! 2008 PREMIUM

New Member
Posts: 2
Country: USA

RE- REGISTRATION REQUIRED DAILY WITH ACT! 2008 PREMIUM

[ Edited ]

I am an ACT! 2008 Premium User.  Two days ago the motherboard on my laptop was replaced while I was in the office.  When I first launched ACT! with the new motherboard, I was prompted to re-register.  My first attempt was unsucessful because I was not designated an Administrator in Windows.  After changing my profile in Windows to that of an Administrator, I tired to launch ACT! again and was not successful.

 

Yesterday, while working from home, and on my company's VPN, I tried launching ACT! and was finally able to re-register the product.  I even received an email from SAGE confirming that my re-registration was successful.  I was then able to launch ACT! and was ultimately successful in accessing my database on my laptop which I used the remainder of the day.

 

Today I tried launching ACT! and I am being prompted to RE-REGISTER again.  HELP!  PLEASE!

Nickel Contributor m4y
Nickel Contributor
Posts: 515
Country: Belgium

Re: RE- REGISTRATION REQUIRED DAILY WITH ACT! 2008 PREMIUM

See if this KB article could help you: http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14245


Xavier Nyssen

ACT! Certified Consultant @ Intuitis | Belgium
{ +32 64 45 08 00 | xavier@intuitis.be | http://intuitis.be }
New Member
Posts: 2
Country: USA

Re: RE- REGISTRATION REQUIRED DAILY WITH ACT! 2008 PREMIUM

Xavier, please see the changes (in red) to my post first. Two days ago, I was working from the office. Yesterday I was working from home and on my company's VPN. Since I cannot use the VPN when I am in the office, how can I use ACT! when I am working in the office?