Community
Showing results for 
Search instead for 
Do you mean 
Reply

Quick Attach Does not show email addresses that could not be matched

Copper Contributor
Posts: 18
Country: USA

Quick Attach Does not show email addresses that could not be matched

[ Edited ]

Hi,

 

I have:

Outlook (Office Professional) 2013

Act! Premium Version 20.1.120.0, Update 8

 

In the past when I am in Outlook and Click "Add Ins" / "Quick Attach a dialog box shows me the successful emails and then lists the contacts that could not be attached. Now, when I do the same thing the bottom box looks like it is blank. However, if I click in the box there is a space that turns blue for each email address that could not be attached to Act... but... no text. So, if there is 1 missing email then there is one space that turns blue, if 4 then 4... if I do this where I know all of the emails are in ACT it will not let me click on it so nothing turns blue. 

 

This has only started in the last week. No idea why. 

 

Thanks in advance for any help!

 

 

Highlighted
Copper Contributor
Posts: 18
Country: USA

Re: Quick Attach Does not show email addresses that could not be matched

Crickets!

Copper Contributor
Posts: 18
Country: USA

Re: Quick Attach Does not show email addresses that could not be matched

WOW, what if ACT employees monitored this forum to answer questions. Novel Idea... huh! 

 

Question... how many of you run businesses where you routinely ignore your customers and they keep supporting you?