Question: linking contacts to companies (Act v16 premium web)

[pdwalker]

I've just noticed something unusual. I've imported a number of contacts successfully, and I'm editing those contacts so I can link them properly to a company record. On the server where I have act installed, I can click the lookup button next to the company name in the contact record.

(notice the area circled in red)

However, when I go to the other two computers where the act client is installed and edit the record, I see this:

The lookup buttons are not available.

Does anyone know why this is?  Is there something wrong with my client setup, or is the lookup only available on the server installation?

The user in all three cases is an adminstrator level user on the database.

Any help or pointers would be appreciated.

- Paul

[dixon7 · Accepted solution]

It looks like you are using large fonts and Act! will not work correctly using large fonts.  You can go to the Control Panel/Display and change the font size to normal (meaning tiny on large monitors). 

[dixon7 · Accepted solution]

It looks like you are using large fonts and Act! will not work correctly using large fonts.  You can go to the Control Panel/Display and change the font size to normal (meaning tiny on large monitors). 

[pdwalker]

My first reaction was "that can't possibly be the reason", but then I remembered that's exactly how those two computers are configured.

Thank's Brenda, I'll try that in the morning and report back.

[pdwalker]

Sorry for the delay in getting back.

Yes, that was exactly the problem.

Time for a feature request.