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Question about special characters in the web version

Copper Contributor
Posts: 9
Country: USA

Question about special characters in the web version

Folks, 

 

We have been having trouble on the web version of ACT premium ( v18) with the users getting logged out of the site while searching for Contacts or Opportunities. After digging in a bit further with our reseller and ACT! support we were told that we could not have any special characters in the fields as the web version does not support any special characters except underscore. 

 

This does not sound right as we should be able to use characters like $, ( and ) in Memo fields... 

 

Is anyone else experiencing these type of issues with the web version ?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Question about special characters in the web version

Hi Praizada,

We are aware of an issue with the angle bracket characters ( < > ) in field data causing issues in the web interface. We are currently investigating this issue, and it has been logged as Defect D-04248.
We aren't aware of any issues with a dollar character $ in similar situations. Are you experiencing issues when this character is used on its own?