08-08-2018 11:23 AM
Hi Susan, according to the download page of the updates CLICK HERE the latest version is... 20.1.##.## Update 7
To download this Service Pack 1 for Act! Pro V20 CLICK HERE
To download this UPDATE 7 (After installing Service Pack 1) for Act! Pro V20 CLICK HERE
If you are the only user - Do not forget to make a backup copy of your database DAILY (Use the BROWSE option to place this backup in your Folder Documents) and place a copy of that ZIP file in a USB memory or external disk for more security (File menu - Backup - Database)
....If this answered your question, please click on ACCEPT AS SOLUTION - Best regards and Good luck
08-08-2018 11:48 AM
Thank you but the problem is I have downloaded and installed
Act! Premium (Web) Version 18.104.22.168, Update 7
The problem is that every time I launch ACT! now, the popup says there is a new update available.
08-08-2018 12:06 PM
Follow the steps below to disable the automatic check for updates option:
3. Under the Notifications OR Startup Tab, clear the Automatically check for updates every option (as illustrated above).
4. Click Apply, and then click OK.
...If this answered your question, please click on ACCEPT AS SOLUTION - Best regards and Good luck
08-10-2018 02:07 AM - edited 08-10-2018 02:09 AM
Same problem here in Germany on about 20 client PCs!
Any time ACT! is restarted, the popup shows up ALTHOUGH Update7 was installed properly.
Disabling the notification is NOT an option, as there are too many PCs afflicted (count is increasing every minute, unnecessary support calls piling up in my queue).
08-10-2018 07:17 AM
08-13-2018 01:08 AM
Quickest way to obtain that info is from my test system:
Full Act version
- 20.1 PREM WEB German update 7
Full Windows version
- WIN 8.1
What access level the Act user has
- Chris Huffman, ADMIN (it's the Demo DB...)
What access level the Windows user has
What AV/Firewall is present (inc versions)
- Windows Defender
Where you applied the update from? (downloaded and applied separately, or used the "Act notifications" and updated through there)
- Downloaded and updated manually.
No idea what you mean by"..sending that in to us Via email."
08-13-2018 08:23 AM
Uninstalling and re-installing ACT! 20.1 incl. Update7 solves the problem for me, but is not a general solution.