Community
Showing results for 
Search instead for 
Do you mean 
Reply

Problems with updating tasks, some won't permit editing

New Member
Posts: 18
Country: United_Kingdom

Problems with updating tasks, some won't permit editing

Act! Premium (Web) Version: 20.0.133.0

Running in MSIE11 

Windows 10 

 

I want to edit the dates and other details in planned tasks, from the contact view. 

 

Sometimes it lets me, sometimes it doesn't. 

New Member
Posts: 18
Country: United_Kingdom

Re: Problems with updating tasks, some won't permit editing

Logging out and back in again a few times seems to have resolved it. 

New Member
Posts: 18
Country: United_Kingdom

Re: Problems with updating tasks, some won't permit editing

Now I have a second issue which is: when I select contacts / list view .. I can no longer scroll down the list using the mouse wheel, I have to drag the slider at page right which I never used to have to do.

 

Software spec still as in original post, running Act! on MSIE11 

Bronze Super Contributor
Posts: 1,572
Country: United_Kingdom

Re: Problems with updating tasks, some won't permit editing

Hi Mark,

 

It might be worth updating your mouse driver.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Administrator
Posts: 416
Country: United_Kingdom

Re: Problems with updating tasks, some won't permit editing

Hi Mark,

This is unfortunately known behaviour in Internet Explorer, the scroll wheel won't work on contact list. This does work correctly on Google Chrome though.

We've got it listed as an open defect - meaning our developers are looking to get this issue fixed in a future release. The defect ID is D-04200.
New Member
Posts: 18
Country: United_Kingdom

Re: Problems with updating tasks, some won't permit editing

Hi Jon. 

 

Thing is, the only reason I am using MSIE11 is because Chrome at the moment has an issue with tasks assigning to me as a user which is why I switched to MSIE. Oh and I have the log in issue in Chrome also. 

 

I initially started using it with Edge but there were issues there, I am running out of browsers :-)