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Problems with Web Browsers

New Member
Posts: 2
Country: USA

Problems with Web Browsers

Hello all,

 

I have problems with every web browser except IE8 (which you cannot use on Windows 7) using Premium 2011 for web.  Here are the problems with each browser.   Please let me know of any suggestions.  It is very frustrating since I cannot get any of them to work right on Windows 7:

 

IE9:  Does not work at all.  Says cannot find web page.  Have tried compatibility mode to no avail.

 

CHROME:  Does not work.  Says incompatible browser

 

Firefox 4:  You cannot click on menu items.  Acts like it is not there.

 

Safari:  Type produces double characters.  ie. cat when typed looks like ccaatt.

 

Please let me know your thoughts.  Need to get it working.

 

Thanks

Silver Contributor
Posts: 1,813
Country: USA

Re: Problems with Web Browsers

http://www.act.com/products-and-services/system/2011

 

- Internet Explorer® 7.011
- Internet Explorer 8.0 
- Firefox® 3.5 and 3.6

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 2
Country: USA

Re: Problems with Web Browsers

Thanks but Firefox 3.5 and 3.6 have the same problem.  The menu items do not work.  It also does not show any contacts.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Problems with Web Browsers

Hello Speckred17,
Welcome to the Sage ACT! Community. See if the information in the following Knowledgebase article helps with Firefox 3.x compatibility:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2683...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.