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Problems upgrading from v20 to v20.1

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Copper Super Contributor
Posts: 73
Country: USA

Problems upgrading from v20 to v20.1

When upgrading to V21 from V20 on a WIndows 10 PC I am getting an error

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Nickel Contributor
Posts: 280
Country: Canada

Re: Problems upgrading from v20 to v20.1

Please see this knowledge base article: http://kb.act.com/app/answers/detail/a_id/28607/~/error%3A-%E2%80%9Cwindows-xp-64-bit-os-is-not-supp...

Gilles Cavin
http://www.exponenciel.com
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Copper Super Contributor
Posts: 73
Country: USA

Re: Problems upgrading from v20 to v20.1

I ended up going back to version 21.1 and everything is stable and working again.  From what could possibly of happened is the permissions on the ADF file may have prevented the conversion.   We have invested alot of time in this conversion we are going to stay at version 21.1 for now.   Thank you all for your response.